Network / Brand¶
URL¶
The API follows REST conventions. Perform an HTTPS GET to the URL with the format in which you’d like to receive data. The following response formats are supported, where 33 is the network id.
Format |
Description and URL |
|---|---|
csv |
Comma-Separated Values, or really Anything-Separated Values (see column_separator= below). Returns an optional header row followed by one row for each transaction, with delimited values for each row. |
xml |
Returns an XML document with an array of Transaction elements. |
json |
Returns a JSON array of transaction objects. |
Authentication¶
The API uses OAuth Authentication to authenticate that access is allowed. Pass the OAuth Token like any other query parameter, however, please note that the OAuth token is a required parameter. OAuth Tokens may be generated from the Manage API Credentials page.
Query Parameters¶
The API takes the following optional query parameters:
Parameter |
Description |
|---|---|
from= |
Starting date in user’s time zone, in format YYYY-MM-DD. Example: 2011-06-01. Inclusive. |
to= |
Ending date in user’s time zone, in format YYYY-MM-DD. Example: 2011-06-07. Inclusive. |
limit= |
Max number of transactions to return at a time. Defaults to 1000. Limited to at most 4000. |
start_after_transaction_id= |
Transaction_id to start retrieving after. This should be the last value retrieved previously. Default (or empty string) means start at the oldest. |
column_separator= |
[.csv format only] Separator between columns. Default is , for comma-separated values. (Can be set to any other separator like | for pipe-separated values or %09 for tab-separated values.) |
row_separator= |
[.csv format only] Separator between lines. Defaults to %0A for n (line feed). Use %0D%0A for rn (carriage return + line feed). |
include_header= |
[.csv format only] 1 to include a header row; 0 to omit the header row. Default is 1. |
force_quotes= |
[.csv format only] 1 to quote all CSV fields; 0 to only quote fields that contain separators. Default is 0. |
transaction_type= |
Filters for the type of transaction. Valid inputs are Call, PostCallEvent, Sale, or Signal. Sale maps to the Reported Conversion type. |
In order to ensure that all transactions are returned when using the from= and to= date query parameters, you should store the last transaction id you have downloaded and pass it as the start_after_transaction_id to the next request. Typical usage on the polling interval is to repeatedly call the API until no rows are returned, meaning you have downloaded all transactions. Please note, the “to” and “from” date range parameters are both necessary, providing only one or the other will not filter the results.
Example:
Send request 1:
https://yourcompany.invoca.net/api/2015-12-10/networks/transactions/706.csv?limit=500&oauth_token=<YOUR_OAUTH_TOKEN>&from=2015-03-26&to=2015-03-27
returns 500 rows, grab the last transaction_id (in this example 500) and send request 2:
https://yourcompany.invoca.net/api/2015-12-10/networks/transactions/706.csv?limit=500&oauth_token=<YOUR_OAUTH_TOKEN>U&from=2015-03-26&to=2015-03-27&start_after_transaction_id=500
then repeat as necessary to get all call records within date range.
Response¶
The data returned has the following fields:
Field |
Name in Reports |
Description |
|---|---|---|
advertiser_call_fee_localized |
Advertiser Fees |
Advertiser Telecommunications fee associated with transaction |
advertiser_campaign_id |
Advertiser Campaign ID (Invoca ID) |
The Invoca identifier of the campaign. |
advertiser_campaign_id_from_network |
Advertiser Campaign ID |
The Campaign ID from the network as set on the advertiser campaign. |
advertiser_campaign_name |
Advertiser Campaign |
Name of the campaign. |
advertiser_id |
Advertiser ID (Invoca ID) |
The Invoca identifier of the advertiser |
advertiser_id_from_network |
Advertiser ID |
Advertiser ID from the network as set on the Invoca advertiser. |
advertiser_name |
Advertiser |
Name of the advertiser. |
advertiser_payin_localized |
Earned |
Amount paid in by advertiser |
affiliate_call_volume_ranking |
Affiliate Volume Ranking |
Network ranking of affiliate’s call volume (0 to 5, and -1 being ‘new’). Blank if no affiliate. |
affiliate_commissions_ranking |
Affiliate Commissions Ranking |
Network ranking of affiliate’s commissions (0 to 5, and -1 being ‘new’). Blank if no affiliate. |
affiliate_conversion_rate_ranking |
Affiliate Conversion Rate Ranking |
Network ranking of affiliate’s conversion rate (0 to 5, and -1 being ‘new’). Blank if no affiliate. |
affiliate_id |
Affiliate ID (Invoca ID) |
The Invoca identifier of the affiliate |
affiliate_id_from_network |
Affiliate ID |
Affiliate ID from the network as set on the Invoca affiliate. |
affiliate_name |
Affiliate |
Name of the affiliate |
affiliate_payout_localized |
Paid |
Amount paid out to the affiliate |
call_fee_localized |
Fees |
Telecommunications fee associated with transaction |
call_result_description_detail |
Call Result |
Status of the transaction |
call_source_description |
Source |
Source of the transaction |
calling_phone_number |
Caller ID |
Caller ID. Formatted as 12 characters like 866-555-1234 |
city |
City |
City where transaction originated |
complete_call_id |
Call Record ID |
Globally unique identifier for the call this transaction is part of. Up-to 32 character string, can contain alphanumeric characters (i.e. 0-9A-Z) and the -. |
connect_duration |
Connected Duration (HH:MM:SS) |
Duration in seconds that the call that was connected to the call center. |
corrected_at |
Corrected At |
[Correction only] Date and time the transaction was corrected, in user’s time zone, followed by offset from GMT. |
corrects_transaction_id |
Corrects Call |
[Correction only] Id of the original transaction that this transaction updates. Values in this row are the corrected ones and should replace the original values. Same format as transaction_id. Up-to 32 character string, can contain alphanumeric characters (i.e. 0-9A-Z) and the -. |
destination_phone_number |
Destination Phone Number |
The phone number where the call was transferred to (useful if an IVR transfers to multiple destinations). Up-to 20 character string, can contain numeric characters (i.e. 0-9) and the following additional characters: ‘-’, ‘#’, ‘*’, ‘x’, and ‘,’. ‘ |
duration |
Total Duration (HH:MM:SS) |
Duration of the call in seconds. Includes any time spent in an IVR tree before transferring to the call center. |
ivr_duration |
IVR Duration (HH:MM:SS) |
Duration in seconds that the call spent in the IVR tree. |
keypress_1 |
Key 1 |
Name of the first key that was pressed |
keypress_2 |
Key 2 |
Name of the second key that was pressed |
keypress_3 |
Key 3 |
Name of the third key that was pressed |
keypress_4 |
Key 4 |
Name of the fourth key that was pressed |
keypresses |
Keypresses |
List of unique keynames that were pressed during the call |
margin_localized |
Margin |
Difference between advertiser_payin_localized and affiliate_payout_localized |
matching_advertiser_payin_policies |
Matching Advertiser Payin Policies |
List of advertiser policies that matched (base, bonus1, bonus2, etc.) to determine the advertiser payin, separated by +. For example, base+bonus1+bonus3. Note that if there was any advertiser payin, this field guaranteed to start with base. |
matching_affiliate_payout_policies |
Matching Affiliate Payout Policies |
List of affiliate policies that matched (base, bonus1, bonus2, etc.) to determine the affiliate payout, separated by +. For example, base+bonus2. Note that if there was any affiliate payout, this field guaranteed to start with base. |
media_type |
Media Type |
Media type of the transaction source |
mobile |
Phone Type |
Landline or Mobile or empty string if type is unknown |
notes |
Notes |
Free-form notations on transaction |
opt_in_SMS |
Opt In Sms |
Whether the caller opted in to receive an SMS promotion. |
original_order_id |
Order ID |
[Sales reporting only] Id of the original transaction that this row is in reference to. Up-to 32 character string, can contain alphanumeric characters (i.e. 0-9A-Z) and the -. |
payin_conditions |
Payin Conditions |
Base condition with highlighting around the term(s) that disqualified advertiser payin. For example: duration > 1 min and in_region |
payout_conditions |
Payout Conditions |
Base condition with highlighting around the term(s) that disqualified affiliate payout. For example: duration > 1 min and in_region |
qualified_regions |
Qualified Regions |
The list of regions that that the caller matched |
recording |
Recording |
URL to the call recording, if available |
region |
Region |
Region (state, province or country) where transaction originated |
repeat_calling_phone_number |
Repeat Caller |
Whether the call was a repeat call. Repeat call detection is not applied to shared or unavailable caller ids. |
start_time_local |
Call Start Time |
Start of the call in the API user’s time zone, followed by offset from GMT. |
start_time_utc |
Call Start Time (UTC timestamp) |
Start of the call in milliseconds since Jan 1, 1970. Divide by 1000 to get Unix epoch time. |
start_time_xml |
Call Start Time (XML formatted) |
Start of the call in Soap XML formatted time. |
transaction_id |
Transaction ID |
Globally unique identifier for this transaction. Up-to 32 character string, can contain alphanumeric characters (i.e. 0-9A-Z) and the -. This is the Primary Key of the results. |
transaction_type |
Type |
The type of transaction - Call, Post Call Event, Reported Conversion, or Signal. |
transfer_from_type |
Transfer Type |
Where the call came from |
virtual_line_id |
Promo Number ID |
The Promo Number ID from the network |
Optional Parameters¶
The following fields are optional based on your account type:
RingPool Parameters¶
Field |
Name in Reports |
Description |
|---|---|---|
dynamic_number_pool_id |
Pool ID |
The ID of the pool. |
dynamic_number_pool_pool_type |
Pool Type |
The type of pool: Search, SearchKeyword or Custom |
dynamic_number_pool_referrer_param1_name |
Pool Param 1 Name |
The name for parameter 1 |
dynamic_number_pool_referrer_param1_value |
Pool Param 1 Value |
The value for parameter 1 |
dynamic_number_pool_referrer_param2_name |
Pool Param 2 Name |
The name for parameter 2 |
dynamic_number_pool_referrer_param2_value |
Pool Param 2 Value |
The value for parameter 2 |
dynamic_number_pool_referrer_param3_name |
Pool Param 3 Name |
The name for parameter 3 |
dynamic_number_pool_referrer_param3_value |
Pool Param 3 Value |
The value for parameter 3 |
dynamic_number_pool_referrer_param4_name |
Pool Param 4 Name |
The name for parameter 4 |
dynamic_number_pool_referrer_param4_value |
Pool Param 4 Value |
The value for parameter 4 |
dynamic_number_pool_referrer_param5_name |
Pool Param 5 Name |
The name for parameter 5 |
dynamic_number_pool_referrer_param5_value |
Pool Param 5 Value |
The value for parameter 5 |
dynamic_number_pool_referrer_param6_name |
Pool Param 6 Name |
The name for parameter 6 |
dynamic_number_pool_referrer_param6_value |
Pool Param 6 Value |
The value for parameter 6 |
dynamic_number_pool_referrer_param7_name |
Pool Param 7 Name |
The name for parameter 7 |
dynamic_number_pool_referrer_param7_value |
Pool Param 7 Value |
The value for parameter 7 |
dynamic_number_pool_referrer_param8_name |
Pool Param 8 Name |
The name for parameter 8 |
dynamic_number_pool_referrer_param8_value |
Pool Param 8 Value |
The value for parameter 8 |
dynamic_number_pool_referrer_param9_name |
Pool Param 9 Name |
The name for parameter 9 |
dynamic_number_pool_referrer_param9_value |
Pool Param 9 Value |
The value for parameter 9 |
dynamic_number_pool_referrer_param10_name |
Pool Param 10 Name |
The name for parameter 10 |
dynamic_number_pool_referrer_param10_value |
Pool Param 10 Value |
The value for parameter 10 |
dynamic_number_pool_referrer_param11_name |
Pool Param 11 Name |
The name for parameter 11 |
dynamic_number_pool_referrer_param11_value |
Pool Param 11 Value |
The value for parameter 11 |
dynamic_number_pool_referrer_param12_name |
Pool Param 12 Name |
The name for parameter 12 |
dynamic_number_pool_referrer_param12_value |
Pool Param 12 Value |
The value for parameter 12 |
dynamic_number_pool_referrer_param13_name |
Pool Param 13 Name |
The name for parameter 13 |
dynamic_number_pool_referrer_param13_value |
Pool Param 13 Value |
The value for parameter 13 |
dynamic_number_pool_referrer_param14_name |
Pool Param 14 Name |
The name for parameter 14 |
dynamic_number_pool_referrer_param14_value |
Pool Param 14 Value |
The value for parameter 14 |
dynamic_number_pool_referrer_param15_name |
Pool Param 15 Name |
The name for parameter 15 |
dynamic_number_pool_referrer_param15_value |
Pool Param 15 Value |
The value for parameter 15 |
dynamic_number_pool_referrer_param16_name |
Pool Param 16 Name |
The name for parameter 16 |
dynamic_number_pool_referrer_param16_value |
Pool Param 16 Value |
The value for parameter 16 |
dynamic_number_pool_referrer_param17_name |
Pool Param 17 Name |
The name for parameter 17 |
dynamic_number_pool_referrer_param17_value |
Pool Param 17 Value |
The value for parameter 17 |
dynamic_number_pool_referrer_param18_name |
Pool Param 18 Name |
The name for parameter 18 |
dynamic_number_pool_referrer_param18_value |
Pool Param 18 Value |
The value for parameter 18 |
dynamic_number_pool_referrer_param19_name |
Pool Param 19 Name |
The name for parameter 19 |
dynamic_number_pool_referrer_param19_value |
Pool Param 19 Value |
The value for parameter 19 |
dynamic_number_pool_referrer_param20_name |
Pool Param 20 Name |
The name for parameter 20 |
dynamic_number_pool_referrer_param20_value |
Pool Param 20 Value |
The value for parameter 20 |
dynamic_number_pool_referrer_param21_name |
Pool Param 21 Name |
The name for parameter 21 |
dynamic_number_pool_referrer_param21_value |
Pool Param 21 Value |
The value for parameter 21 |
dynamic_number_pool_referrer_param22_name |
Pool Param 22 Name |
The name for parameter 22 |
dynamic_number_pool_referrer_param22_value |
Pool Param 22 Value |
The value for parameter 22 |
dynamic_number_pool_referrer_param23_name |
Pool Param 23 Name |
The name for parameter 23 |
dynamic_number_pool_referrer_param23_value |
Pool Param 23 Value |
The value for parameter 23 |
dynamic_number_pool_referrer_param24_name |
Pool Param 24 Name |
The name for parameter 24 |
dynamic_number_pool_referrer_param24_value |
Pool Param 24 Value |
The value for parameter 24 |
dynamic_number_pool_referrer_param25_name |
Pool Param 25 Name |
The name for parameter 25 |
dynamic_number_pool_referrer_param25_value |
Pool Param 25 Value |
The value for parameter 25 |
dynamic_number_pool_referrer_search_engine |
Traffic Source |
Search engine used. |
dynamic_number_pool_referrer_search_keywords |
Keywords |
Search keywords used |
dynamic_number_pool_referrer_search_type |
Search Type |
Paid or Organic. |
AdWords Parameters¶
Field |
Name in Reports |
Description |
|---|---|---|
dynamic_number_pool_referrer_ad |
AdWords Ad |
AdWords Ad Headline copy, provided by Google |
dynamic_number_pool_referrer_ad_group |
AdWords Ad Group |
AdWords Ad Group name, provided by Google |
dynamic_number_pool_referrer_ad_group_id |
AdWords Ad Group ID |
AdWords Ad Group ID, provided by Google |
dynamic_number_pool_referrer_ad_id |
AdWords Ad ID |
AdWords Ad ID, provided by Google |
dynamic_number_pool_referrer_referrer_campaign |
AdWords Campaign |
AdWords Campaign name, provided by Google |
dynamic_number_pool_referrer_referrer_campaign_id |
AdWords Campaign ID |
AdWords Campaign ID, provided by Google |
dynamic_number_pool_referrer_search_keywords_id |
AdWords Keywords ID |
AdWords Keyword ID, provided by Google |
Conversion Reporting Parameters¶
Field |
Name in Reports |
Description |
|---|---|---|
address1 |
Address (Reported) |
Customer’s street address as given to the call center (first line). |
address2 |
Address 2 (Reported) |
Customer’s street address as given to the call center (second line). |
cell_phone_number |
Cell Phone (Reported) |
Customer’s cell phone number as given to the call center. |
country |
Country (Reported) |
Customer’s country as given to the call center. |
email_address |
Email Address (Reported) |
Email address as given to the call center. |
home_phone_number |
Home Phone (Reported) |
Customer’s home phone number as given to the call center. |
name |
Name (Reported) |
Customer’s full name as given to the call center. |
order_city |
City (Reported) |
Customer’s city as given to the call center. |
quantity_list |
Quantity List |
Comma-separated list of order quantities as reported by the call center. Each quantity in the list matches the sku_list entry in that same position. |
reason_code |
Reason Code |
Call center-specific status code giving the disposition of the call. |
sale_amount |
Sale Amount |
Total order amount (not including shipping) as reported by the call center. |
sku_list |
SKU List |
Comma-separated list of order SKUs as reported by the call center. |
state_or_province |
State or Province (Reported) |
Customer’s state or province as given to the call center. |
zip_code |
Zip Code (Reported) |
Customer’s zip code as given to the call center. |
Signal Parameters¶
signal_name |
Signal Name |
The name describing the signal event. |
|---|---|---|
signal_description |
Signal Description |
Free form text for providing additional details about the signal. |
signal_partner_unique_id |
Signal Partner ID |
Unique identifier, to distinguish between updating an existing signal (for example correcting a sale that was reported) versus adding a second sale to the call (for example a reservation made while on the call and then an add on item purchased later). |
signal_occurred_at |
Signal Occurred At |
10 digit time that the signal occurred, in UTC seconds since 1/1/70, also known as Unix time_t. |
signal_source |
Signal Source |
The source of the signal. Possible values are :UserOverride, :Api, :Import, :Expression, :Ivr, and :Machine |
signal_value |
Signal Value |
True or false as to whether or not the signal was met and null if it is not a signal transaction. |
Voice Signal Parameters¶
Field |
Name in Reports |
Description |
|---|---|---|
signal_1_value |
Voice Signal: Credit Card |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_2_value |
Voice Signal: Competitors |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_3_value |
Voice Signal: Rack Server |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_4_value |
Voice Signal: Blade Server |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_5_value |
Voice Signal: Power Play |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_6_value |
Voice Signal: Amazon |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_7_value |
Voice Signal: 7 |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_8_value |
Voice Signal: Competitors |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_9_value |
Voice Signal: 9 |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
signal_10_value |
Voice Signal: 10 |
Voice Signals are configurable metrics that are tracked across calls, configured with rules about when the Voice Signal is met (1 if Voice Signal is met, 0 if Voice Signal was applied to the call but not met, null if Voice Signal was not applied to call) |
Enhanced Caller Profile Parameters¶
Field |
Name in Reports |
Description |
|---|---|---|
address_city_data_append |
City (Data Append) |
Data from caller demographics lookup |
address_country_data_append |
Country (Data Append) |
Data from caller demographics lookup |
address_full_street_data_append |
Street Address (Data Append) |
Data from caller demographics lookup |
address_state_data_append |
State (Data Append) |
Data from caller demographics lookup |
address_type_data_append |
Address Type (Data Append) |
Data from caller demographics lookup |
address_zip_data_append |
Zip (Data Append) |
Data from caller demographics lookup |
age_range_data_append |
Age Range (Data Append) |
Data from caller demographics lookup |
carrier_data_append |
Carrier (Data Append) |
Data from caller demographics lookup |
display_name_data_append |
Display Name (Data Append) |
Data from caller demographics lookup |
do_not_call_data_append |
Do Not Call (Data Append) |
Data from caller demographics lookup |
first_name_data_append |
First Name (Data Append) |
Data from caller demographics lookup |
gender_data_append |
Gender (Data Append) |
Data from caller demographics lookup |
is_prepaid_data_append |
Is Prepaid (Data Append) |
Data from caller demographics lookup |
last_name_data_append |
Last Name (Data Append) |
Data from caller demographics lookup |
line_type_data_append |
Line Type (Data Append) |
Data from caller demographics lookup |
Additional Feature Parameters¶
Field |
Name in Reports |
Description |
|---|---|---|
affiliate_campaign_id_from_network |
Affiliate Campaign ID |
The Campaign ID from the network as set on the affiliate campaign. |
promo_line_description |
Promo Number Description |
Additional details about the transaction source |
Example¶
For example, if you have this OAuth API token:
OAuth API token |
|---|
YbcFHZ38FNfptfZMB0RZ6dk9dOJCaCfU |
Here is an example using curl to get the next 20 transactions that occurred after transaction id C624DA2C-CF3367C3:
curl -k "https://mynetwork.invoca.net/networks/transactions/33.csv?limit=20&start_after_transaction_id=C624DA2C-CF3367C3&oauth_token=YbcFHZ38FNfptfZMB0RZ6dk9dOJCaCfU"
The -k option asks curl to not bother checking the SSL certificate authority chain as that requires extra configuration.
Example 4: Get All Transactions from a specific time period that are of transaction_type Signal:
curl -k 'https://mynetwork.invoca.net/api/2015-12-10/networks/transactions/33.csv?transaction_type=Signal&from=2015-03-24&to=2015-03-27&oauth_token=YbcFH'
Example 5: Get All Transactions from a specific time period that are of transaction_type Post Call Event:
curl -k 'https://mynetwork.invoca.net/api/2015-12-10/networks/transactions/33.csv?transaction_type=PostCallEvent&from=2015-03-24&to=2015-03-27&oauth_token=YbcFH'
Example 6: Get All Transactions from a specific time period that are of transaction_type Call and Signal:
curl -k 'https://mynetwork.invoca.net/api/2015-12-10/networks/transactions/33.csv?transaction_type[]=Call&transaction_type[]=Signal&from=2015-03-24&to=2015-03-27&oauth_token=YbcFH'
Endpoint:
https://invoca.net/api/2015-12-10/networks/transactions/