Advertiser Campaigns¶

Advertiser Campaigns can be managed using the Network API. In addition to create, update, and show operations, this interface provides additional endpoints including go_live, archive, and quick_stats.

Note that the <advertiser_id_from_network> and <advertiser_campaign_id_from_network> are the network’s id for those objects, not Invoca’s.

/api/2019-05-01/<network_id>/advertisers/<advertiser_id_from_network>/advertiser_campaigns/<advertiser_campaign_id_from_network>.json

We support passing back current_terms and future_terms on campaigns. The current properties of the campaign are reflected in current_terms. All changes to the campaign are staged in future_terms. Once the campaign goes live, future_terms transition over to current_terms.

You can set budgets on your campaign. There are three budget types, budget_cap_alert which is based on commissions, periodic_call_cap_alert, which is based on the number of calls in a given period, and concurrent_call_cap_alert, which is based on the number of simultaneous calls. These budget activities are only applicable for AffiliateEnabled campaigns (Known in the platform as a “Publisher Promotion” Campaign Type.)

You are not allowed to delete campaigns.

Property	Type	Value
id	integer (read-only)	The internal Invoca id for this Advertiser Campaign.
id_from_network	string	The network object_id for this Advertiser Campaign. Unique within network. Not required when auto-generation is enabled at network level.
name	string	Campaign name.
campaign_type	string	2 Campaign Types Supported: “AffiliateEnabled” ‐ Advertiser Campaign that allows Affiliates to promote it. Includes Payin and Payouts for qualified Calls. “DirectOnly” ‐ Advertiser Campaign used for internal marketing. No ability to promote via Affiliates or setup Payin and Payouts for Calls.
description	string	Campaign Description.
url	string	Click URL Template.
object_url	string (read-only)	URL for reaching the advertiser campaign in the UI.
timezone	string	Supported Time Zones: http://api.rubyonrails.org/classes/ActiveSupport/TimeZone.html
campaign_language	string	Supported Campaign Languages: “English”, “French”, “Spanish”.
campaign_country	string	Supported Countries: “US”, “CA”, “UK”, “AU”, “CN”, “FI”, “FR”, “DE”, “HK”, “IT”, “JP”, “NL”, “SG”, “SE”, “CH”.
operating_24_7	boolean
affiliate_payout
policies
currency	string	USD, GBP, EUR.
amount	decimal	Payout Amount.
condition	string	Condition options depend on the following Campaign Setup items being in place: Duration (seconds/minutes) and (greater than, greater than or equal to, less than, less than or equal to, equal to), Connect Duration (seconds/minutes) and (greater than, greater than or equal to, less than, less than or equal to, equal to), Repeat, In Region (specified across multiple Regions), During Hours, Key Press, Is Mobile, Is Landline, Send SMS All may be grouped with logic operators (AND/OR/NOT).
type	string	One of: Base, Bonus.
advertiser_payin
policies
currency	string	Supported Currencies: ‐ USD, GBP, EUR.
amount	integer	Advertiser Payin Amount.
condition	string	Condition options depend on the following Campaign Setup items being in place: Duration (seconds/minutes) and (greater than, greater than or equal to, less than, less than or equal to, equal to), Connect Duration (seconds/minutes) and (greater than, greater than or equal to, less than, less than or equal to, equal to), Repeat, In Region (specified across multiple Regions), During Hours, Key Press, Is Mobile, Is Landline, Send SMS. All may be grouped with logic operators (AND/OR/NOT).
type	string	One of: Base, Bonus.
hours
[day of week]_open (e.g. friday_open)	string	Open Hours. In seconds past midnight (e.g. 0 for midnight, 32400 for 9:00 AM).
[day of week]_close (e.g. friday_close)	string	Closed Hours. In seconds past midnight (e.g. 0 for midnight, 75600 for 9:00 PM).
[day of week]_closed (e.g. sunday_closed)	string	true, false, or null. Whether the business is closed that day of the week.
named_regions
name	string	Region Name.
regions
region_type	string	Region Type. Can be one of: Zone, City, State, Country.
value	string	Region Value, e.g. “Sacramento, CA”, or just “CA”.
ivr_tree	hash	See following Advertiser Campaign IVR Section.
budget_activities		Only applicable for AffiliateEnabled campaigns.
budget_cap_alert
reset_period	string (required)	Budget will reset based on this entry. One of: Daily, Weekly, Monthly, Quarterly, Ongoing.
starts_at	date (required)	Budget Start.
budget_currency	string (required)	Budget Currency.
time_zone	string (required)	Supported Time Zones: “Pacific Time (US & Canada)”, “Mountain Time (US & Canada)”, “Central Time (US & Canada)”, “Eastern Time (US & Canada)”, “London”, “UTC”.
budget_amount	decimal (required)	Budget Amount.
include_call_fees	boolean	True if you want call fees to be included in the budget.
periodic_call_cap_alert
reset_period	string (required)	Budget will reset based on this entry. One of: Daily, Weekly, Monthly, Quarterly, Ongoing.
starts_at	date (required)	Call Cap Start.
budget_currency	string (required)	Budget Currency.
time_zone	string (required)	Supported Time Zones: “Pacific Time (US & Canada)”, “Mountain Time (US & Canada)”, “Central Time (US & Canada)”, “Eastern Time (US & Canada)”, “UTC”.
budget_amount	decimal (required)	Budget Amount.
auto_approve	string	One of: All, None, Approved_Affiliates Default: None This controls if affiliates are automatically approved when applying to the campaign.
visibility	string	One of: All, None, Approved_Affiliates Default: All This controls the level of visibility publishers have when applying to campaigns.
expiration_date	string	date string (ex. ‘2015‐01‐01’). Read only.
default_creative_id_from_network	integer	Default Creative ID.
concurrent_call_cap_alert
budget_amount	decimal (required)	Budget Amount.
timeout	integer	Seconds to wait for the campaign to go live. Between 2 and 60.

Advertiser Campaign IVRs¶

When creating an advertiser campaign, you need to provide some call flow logic through an IVR tree. Depending on the advertiser/campaign type (direct, bundled, etc) you may use the following node types:

Node Parameters and Usage

* => required parameter

Node Type	Parameters	Usage
Menu	*prompt	Allows the caller to select from up to 9 choices (e.g. choosing a department, selecting a language, etc).
Connect	prompt destination_phone_number destination_country_code *destination_extension	Forwards the call to a selected phone number after optionally reading a prompt.
EndCall	prompt	Ends the call after optionally reading a prompt.
SmsPromo	prompt sms_promo_copy sms_promo_delay sms_promo_sender	Provide the option for a user to receive a text message with a special promotion.
Condition	*condition	If/else option for a call based on the qualities of the call/caller.
VerifyLocation	prompt	Prompt the caller to verify the guessed location or confirm through input. Useful if geographical data is important or useful in a condition node.
DynamicRoute (beta - read only)	*dynamic_route_destination	Forwards the call to a destination that is extracted from a custom data field specified in dynamic_route_destination. The destination must be a phone number or if you are SIP integrated, can be a string that is routable by your SIP infrastructure.

Node Details

Node Type	Details
Menu	Can have 1‐9 child nodes, with each child corresponding to the 1‐9 buttons. At the end of the child list, it can also optionally have failover child nodes designated by a node with a keypress_failover_type parameter. See example below.
Connect	May not have any children. The prompt will be read before connecting to the provided phone number.
EndCall	May not have any children. The prompt will be read before ending the call.
SmsPromo	May have exactly 1 child node. After accepting or declining the promotional sms, the child node will be executed. To accept the promotional sms, the user must push 9 on the phone (this should be added as part of the prompt). Only numbers recognized as mobile phones will be offered the sms option.
Condition	May have exactly 2 child nodes. If the conditions are met, the first child is executed. If they are not met then the second child plays. See the conditions section and examples below for details on valid conditions.
NearestBranch	May have exactly 1 child node. The caller will be prompted to verify their location prior to forwarding the call. If no branch is within ‘radius_miles’ of the caller then the child node will be executed.
VerifyLocation	May have exactly 1 child node. The prompt will play before verifying the callers location. The child node will be executed after verifying the callers location.
DynamicRoute (beta - read only)	May have exactly 1 child node. We will evaluate the custom data field value specified on this node’s dynamic_route_destination. With non-SIP integration, if the extracted value is a valid phone number and the destination phone number is in an allowed region given your settings, we will play the prompt and transfer the call, otherwise the child node will be executed without the prompt. When SIP integrated, we also allow transferring to any string (such as an extension), in which case the destination should be routable by your SIP infrastructure.

Parameter Details

Property	Type	Value
condition	String	The boolean condition that decided if the first or second child will be executed in a condition node.
destination_country_code	String	The country code for the destination_phone_number.
destination_phone_number	String	The phone number to forward the caller to.
destination_extension	String	Extension keypresses on the destination number. Commas indicate pause (e.g. 1,,,234 means a keypress of “1” is executed followed by a 3 second pause and an extension keypress of “234”).
dynamic_route_destination (beta - read only)	Strings	The custom data field partner name you want to use as the destination in a dynamic route node. Typically a phone number in e164 format.
prompt	String	The text that will be read before a nodes action occurs. An empty string will result in no prompt being read, and the following action will occur immediately.
sms_promo_copy	String	The text that will be sent to the caller if they accept the promotional sms.
sms_promo_delay	Integer	The time delay in seconds before sending the promotional sms. This may be 1 (Immediately), 1800 (30 minutes), 86400 (1 day), 604800 (7 days), or 2592000 (30 days).
sms_promo_sender	String	The email address that will be shown in the sms. This defaults to sms@invoca.net.
keypress_failover_type	String	The failover type to use for a child node of a Menu. “Wrong” for when a wrong keypress is pressed by the caller on any attempt for the parent menu (shown in reporting as keypress “W”). “None” for when there is no keypress by the caller for all attempts for the parent menu (shown in reporting as keypress “N”). Omit this parameter for normal keypresses. See example below.

Conditions

Condition	Details
during_hours	True if the caller is calling during the hours specified in the campaign.
in_region	True if the caller is calling from the region specified in the campaign.
landline	True if the caller is calling from a landline phone.
mobile	True if the caller is calling from a mobile phone.
pressed[key]	True if the caller pressed the named key.
repeat	True if the caller has already called this campaign in the last N days (the interval N can be set on the campaign; the default is 30 days).
sms_sent	The caller chose to receive a text message during the call.
and	Joins two conditions and is true if both conditions are true.
or	Joins two conditions and is true if either condition is true.
not	Inverts the following condition.
( )	Used for grouping.

Example Conditions

Example	Condition
Call duration was a minute and a half or longer	duration >= 1 min 30 sec.
Call came in during business hours	during_hours.
Call was from a mobile phone where the caller pressed the 2 key in response to the first menu	mobile and pressed[2].
Call was from the selected geographic region or was longer than 12 seconds	in_region or duration > 12 sec.
Caller pressed 1 to the first question in a series and was not in the geographic region or calling during business hours	pressed[a 1] and not (in_region or during_hours).

Note that and is higher precedence than or. So if you use both in a condition like this:

mobile or in_region and during_hours

it is equivalent to this:

mobile or (in_region and during_hours)

Caller ID options can also be configured by optionally including a caller_id object inside ivr_tree:

Setting	Mask	Example	Details
“original”	None	{ setting: “original” }	Display caller’s caller id to call center agent. (Default)
“promo”	None	{ setting: “promo” }	Display affiliate promo number to call center agent. (Only if forwarding to a local number.)
“specific”	String containing phone number	{ setting: “specific”, mask: “800-555-5555” }	Display a specific caller ID number.
“partial”	String containing mask format	{ setting: “partial”, mask: “800-555-XXXX” }	Display caller’s caller ID with digits replaced.

Custom Data¶

Advertiser campaigns may have Custom Data Fields applied to them, which will be applied to calls originating through the advertiser campaign. To apply Custom Data Values to an advertiser campaign, the top level parameter custom_data should be assigned a hash with each pair’s key corresponding to a partner name. The value of the pair should be the value to be applied.

For the following example, we would apply the value “Offline newspaper” to the Custom Data Field “channel”.

{
  "custom_data": {
    "channel": "Offline newspaper"
  }
}

Endpoint:

https://invoca.net/api/2019-05-01/<network_id>/advertisers/<advertiser_id_from_network>/advertiser_campaigns/<advertiser_campaign_id_from_network>.json

GET

/advertiser_campaigns

Get all campaigns for an Advertiser

Examples

Read all campaigns for Advertiser 2 id from network

Endpoint:

https://invoca.net/api/2019-05-01/<network_id>/advertisers/2/advertiser_campaigns.json

Response Body:

An array of campaigns are returned.

GET

/advertiser_campaigns/<advertiser_campaign_id>

Get a campaign for an Advertiser

Examples

Read Campaign 100 for Advertiser 2

Endpoint:

https://invoca.net/api/2019-05-01/<network_id>/advertisers/2/advertiser_campaigns/100.json

Response Body:

{
    "id": 11,
    "id_from_network": "100",
    "name": "PostSeason Promotion 11 fJauFbSEGHKw8ADEGv",
    "status": "Entry",
    "object_url": "https://invoca.net/a_campaigns/terms/11",
    "current_terms": {
      "description": "August promotion to sell post-season tickets at half price.",
      "timezone": "Pacific Time (US & Canada)",
      "visibility": "All",
      "created_at": "2015-05-13 07:45:08 -0800",
      "id": "215",
      "operating_24_7": false,
      "go_live_date": null,
      "default_creative_id_from_network": "222",
      "campaign_language": "English",
      "campaign_country": "US",
      "advertiser_payin": {
        "min": 7,
        "currency": "EUR",
        "pricing": "€7.00 per call if duration > 2 min 30 sec",
        "max": 7,
        "policies": [
          {
            "type": "Base",
            "currency": "EUR",
            "condition": "duration > 2 min 30 sec",
            "amount": 7
          }
        ],
        "range": "€7.00 per call"
      },
      "pricing_type": "Fixed",
      "ivr_tree": {
        "root": {
          "condition": "during_hours",
          "children": [
            {
              "destination_phone_number": "8004377950",
              "destination_country_code": "1",
              "prompt": "",
              "node_type": "Connect"
            },
            {
              "destination_phone_number": "8004377950",
              "destination_country_code": "1",
              "prompt": "",
              "node_type": "Connect"
            }
          ],
          "node_type": "Condition"
        },
        "record_calls": true
      },
      "auto_approve": "None",
      "expiration_date": null,
      "campaign_type": "AffiliateEnabled",
      "affiliate_payout": {
        "min": 4.5,
        "currency": "USD",
        "pricing": "Base: $4.50 per call Bonus: $2.75 per call if duration > 60",
        "max": 7.25,
        "policies": [
          {
            "type": "Base",
            "currency": "USD",
            "condition": "",
            "amount": 4.5
          },
          {
            "type": "Bonus",
            "currency": "USD",
            "condition": "duration > 60",
            "amount": 2.75
          }
        ],
        "range": "$4.50 - $7.25 per call"
      },
      "updated_at": "2015-05-13 07:45:08 -0800",
      "url": "http://www.nfltix.com/postseasonnow",
      "hours": {
        "saturday_open": 32400,
        "sunday_open": 32400,
        "monday_closed": false,
        "tuesday_open": 32400,
        "thursday_open": 32400,
        "friday_close": 75600,
        "sunday_close": 50999,
        "wednesday_closed": false,
        "thursday_closed": false,
        "tuesday_close": 75600,
        "friday_open": 32400,
        "saturday_closed": true,
        "sunday_closed": true,
        "tuesday_closed": true,
        "wednesday_close": 75600,
        "friday_closed": true,
        "monday_open": 32400,
        "saturday_close": 75600,
        "monday_close": 75600,
        "thursday_close": 75600,
        "wednesday_open": 32400
      },
      "named_regions": [
        {
          "regions": [
            {
              "region_type": "State",
              "value": "CA",
              "text": "TBD"
            },
            {
              "region_type": "State",
              "value": "OR",
              "text": "TBD"
            },
            {
              "region_type": "State",
              "value": "WA",
              "text": "TBD"
            }
          ],
          "name": "West Coast"
        },
        {
          "regions": [
            {
              "region_type": "State",
              "value": "NY",
              "text": "TBD"
            },
            {
              "region_type": "State",
              "value": "NJ",
              "text": "TBD"
            }
          ],
          "name": "East Coast"
        }
      ]
    },
    "future_terms": {
      "description": "August promotion to sell post-season tickets at half price.",
      "timezone": "Pacific Time (US & Canada)",
      "visibility": "All",
      "created_at": "2015-05-13 08:46:43 -0800",
      "id": "",
      "operating_24_7": false,
      "go_live_date": null,
      "default_creative_id_from_network": "123",
      "campaign_language": "English",
      "campaign_country": "US",
      "advertiser_payin": {
        "min": 7,
        "currency": "EUR",
        "pricing": "€7.00 per call if duration > 2 min 30 sec",
        "max": 7,
        "policies": [
          {
            "type": "Base",
            "currency": "EUR",
            "condition": "duration > 2 min 30 sec",
            "amount": 7
          }
        ],
        "range": "€7.00 per call"
      },
      "budget_activities": {
        "periodic_call_cap_alert": {
          "budget_amount": 200.0,
          "budget_currency": "USD",
          "reset_period": "Ongoing",
          "start_at": "2014-04-17T00:00:00-07:00",
          "total_amount": 0.0,
          "time_zone": "Pacific Time (US & Canada)"
        },
        "concurrent_call_cap_alert": {
          "budget_amount": 50.0,
          "budget_currency": "USD",
          "reset_period": "Ongoing",
          "start_at": "2014-04-17T00:00:00-07:00",
          "time_zone": "Pacific Time (US & Canada)"
        },
        "budget_cap_alert": {
          "budget_amount": 100.0,
          "budget_currency": "USD",
          "reset_period": "Monthly",
          "start_at": "2014-04-01T00:00:00-07:00",
          "total_amount": 0.0,
          "time_zone": "Pacific Time (US & Canada)"
        },
        "pricing_type": "Fixed",
        "ivr_tree": {
          "root": {
            "condition": "during_hours",
            "children": [
              {
                "destination_phone_number": "8004377950",
                "destination_country_code": "1",
                "prompt": "",
                "node_type": "Connect"
              },
              {
                "destination_phone_number": "8004377950",
                "destination_country_code": "1",
                "prompt": "",
                "node_type": "Connect"
              }
            ],
            "node_type": "Condition"
          },
          "record_calls": true
        },
        "auto_approve": "None",
        "expiration_date": "2015-05-18T23:59:59-08:00",
        "campaign_type": "AffiliateEnabled",
        "affiliate_payout": {
          "min": 4.5,
          "currency": "USD",
          "pricing": "Base: $4.50 per call Bonus: $2.75 per call if duration > 60",
          "max": 7.25,
          "policies": [
            {
              "type": "Base",
              "currency": "USD",
              "condition": "",
              "amount": 4.5
            },
            {
              "type": "Bonus",
              "currency": "USD",
              "condition": "duration > 60",
              "amount": 2.75
            }
          ],
          "range": "$4.50 - $7.25 per call"
        },
        "updated_at": "2015-05-13 08:46:43 -0800",
        "url": "http://www.nfltix.com/postseasonnow",
        "hours": {
          "saturday_open": 32400,
          "sunday_open": 32400,
          "monday_closed": false,
          "tuesday_open": 32400,
          "thursday_open": 32400,
          "friday_close": 75600,
          "sunday_close": 50999,
          "wednesday_closed": false,
          "thursday_closed": false,
          "tuesday_close": 75600,
          "friday_open": 32400,
          "saturday_closed": true,
          "sunday_closed": true,
          "tuesday_closed": true,
          "wednesday_close": 75600,
          "friday_closed": true,
          "monday_open": 32400,
          "saturday_close": 75600,
          "monday_close": 75600,
          "thursday_close": 75600,
          "wednesday_open": 32400
        },
        "named_regions": [
          {
            "regions": [
              {
                "region_type": "State",
                "value": "CA",
                "text": "TBD"
              },
              {
                "region_type": "State",
                "value": "OR",
                "text": "TBD"
              },
              {
                "region_type": "State",
                "value": "WA",
                "text": "TBD"
              }
            ],
            "name": "West Coast"
          },
          {
            "regions": [
              {
                "region_type": "State",
                "value": "NY",
                "text": "TBD"
              },
              {
                "region_type": "State",
                "value": "NJ",
                "text": "TBD"
              }
            ],
            "name": "East Coast"
          }
        ]
      }
    },
    "custom_data": {
      "channel": "Online lead"
    }
  }

POST

/advertiser_campaigns

Create an Advertiser Campaign

Examples

Create Campaign fJauFbSEGHKw8ADEGv for Advertiser cFUyYnFHyiYA42TrpM

Endpoint:

https://invoca.net/api/2019-05-01/<network_id>/advertisers/cFUyYnFHyiYA42TrpM/advertiser_campaigns.json

Request Body:

{
  "id_from_network": "fJauFbSEGHKw8ADEGv",
  "name": "PostSeason Promotion 11 fJauFbSEGHKw8ADEGv",
  "description": "August promotion to sell post-season tickets at half price.",
  "url": "http://www.nfltix.com/postseasonnow",
  "timezone": "Pacific Time (US & Canada)",
  "operating_24_7": false,
  "campaign_type": "AffiliateEnabled",
  "campaign_country": "US",
  "default_creative_id_from_network": "111",
  "hours": {
    "friday_open": 32400,
    "wednesday_open": 32400,
    "sunday_close": 50999,
    "monday_open": 32400,
    "friday_close": 75600,
    "wednesday_close": 75600,
    "friday_closed": true,
    "thursday_open": 32400,
    "sunday_closed": true,
    "sunday_open": 32400,
    "saturday_open": 32400,
    "monday_closed": false,
    "thursday_close": 75600,
    "tuesday_closed": true,
    "tuesday_close": 75600,
    "tuesday_open": 32400,
    "saturday_closed": true,
    "saturday_close": 75600,
    "monday_close": 75600,
    "thursday_closed": false,
    "wednesday_closed": false
  },
  "named_regions": [
    {
      "name": "West Coast",
      "regions": [
        {
          "region_type": "State",
          "value": "CA"
        },
        {
          "region_type": "State",
          "value": "OR"
        },
        {
          "region_type": "State",
          "value": "WA"
        }
      ]
    },
    {
      "name": "East Coast",
      "regions": [
        {
          "region_type": "State",
          "value": "NY"
        },
        {
          "region_type": "State",
          "value": "NJ"
        }
      ]
    }
  ],
  "advertiser_payin": {
    "policies": [
      {
        "condition": "duration > 2 min 30 sec",
        "type": "Base",
        "currency": "USD",
        "amount": 7.0
      }
    ]
  },
  "affiliate_payout": {
    "policies": [
      {
        "condition": "",
        "amount": 4.5,
        "currency": "USD",
        "type": "Base"
      },
      {
        "condition": "duration > 60",
        "amount": 2.75,
        "currency": "USD",
        "type": "Bonus"
      }
    ]
  },
  "ivr_tree": {
    "record_calls": true,
    "root": {
      "node_type": "Condition",
      "condition": "during_hours",
      "children": [
        {
          "node_type": "Connect",
          "destination_phone_number": "8004377950",
          "destination_country_code": "1",
          "prompt": ""
        },
        {
          "node_type": "Connect",
          "destination_phone_number": "8004377950",
          "destination_country_code": "1",
          "prompt": ""
        }
      ]
    }
  },
  "custom_data": {
    "channel": "Offline leads"
  }
}

Response Body:

Same as a GET response, includes all the advertiser campaign properties.

PUT

/advertiser_campaigns/<advertiser_campaign_id>

Update an Advertiser Campaign

Examples

Example IVR Tree updates:

Verify the callers location, then if on the West Coast (setup previously) forward to a call center, otherwise hang up after playing a prompt.

curl­ -XPUT -H "Content­Type: application/json" -­u 'login:pass'
'https://vanity.invoca.net/api/2019-05-01/advertisers/:advertiser_id/advertiser_campaigns/445566.json' \
-d '
{"ivr_tree":
 {"root":
   {"node_type":"VerifyLocation",
    "children":
     [{"node_type":"Condition",
       "condition":"in_region[West Coast]",
       "children":
         [{"children":[],
           "condition":"",
           "node_type":"Connect",
           "destination_phone_number":"8004377950",
           "destination_country_code":"1"},
           {"node_type":"EndCall",
            "prompt":"We are sorry, we currently cannot service your area. Goodbye."}]}]
   },
   "record_calls":true}}'  -v

Present the options for multiple departments, if sales is selected check if office is open. If the office is open, forward the call, if not play a prompt and then hangup.

curl -XPUT -H "Content­Type: application/json" -u 'login:pass'
'https://vanity.invoca.net/api/2019-05-01/advertisers/:advertiser_id/advertiser_campaigns/445566.json' \
-d '
{"ivr_tree":{
   "record_calls":true,
   "root":{
     "node_type":"Menu",
     "prompt":"Please press 1 for sales or 2 for 24 hour support",
     "children":[
       { "node_type":"Condition",
         "condition":"during_hours",
         "children":[
           { "node_type":"Connect",
             "destination_phone_number":"8004377950",
             "destination_country_code":"1",
             "prompt":"Thank you, transferring you now"
           },
           { "node_type":"EndCall",
             "prompt":"We are currently closed. Please call back during business hours. Goodbye"
           }]},
       { "node_type":"Connect",
         "destination_phone_number":"8004377950",
         "destination_country_code":"1",
         "prompt":"Thank you, transferring you now"
       }]}}}'  -v

Offer an sms to see current offers and then connect to a call center.

curl­ -XPUT -H "Content­Type: application/json"­ -u 'login:pass'
'https://vanity.invoca.net/api/2019-05-01/advertisers/:advertiser_id/advertiser_campaigns/445566.json' \
-d '
{"ivr_tree":
 {"root":
   {"node_type":"SmsPromo",
    "sms_promo_copy":"Visit us at www.invoca.com to see new promotions.",
    "sms_promo_delay":1,
    "prompt":"If you would like to see information about our current offers, please press 9 now.",
    "children":
     [{"children":[],
       "condition":"",
       "node_type":"Connect",
       "destination_phone_number":"8004377950",
       "destination_country_code":"1"}]
   },
   "record_calls":true}}' -v

Each of the above requests will have a response body similar to a GET request, including all the advertiser campaign properties.

GET

/advertiser_campaigns/<advertiser_campaign_id>/quick_stats

Quick Stats

Examples

Read Campaign 100 for Advertiser 2

Endpoint:

https://invoca.net/api/2019-05-01/<network_id>/advertisers/<advertiser_id_from_network>/advertiser_campaigns/<advertiser_campaign_id_from_network>/quick_stats.json

Response Body:

{
  "stats": {
    "last_30days": {
      "call_avg_total_duration": 0.0,
      "call_count": 0
    },
    "last_7days": {
      "call_avg_total_duration": 0.0,
      "call_count": 0
    },
    "today": {
      "call_avg_total_duration": 0.0,
      "call_count": 0
    }
  }
}

POST

/advertiser_campaigns/<advertiser_campaign_id>/go_live

Set Campaign State to Live

Examples

Advertiser campaigns can have their state controlled through this API. When a campaign is created through the API, its “future terms” are being set, and its state is not yet live. When the go_live endpoint is hit, the “future terms” are promoted to “current terms” and the campaign becomes live. Archived campaigns must be unarchived before calling this endpoint to make them live.

Use this request url format:

https://invoca.net/api/2019-05-01/<network_id>/advertisers/<advertiser_id_from_network>/advertiser_campaigns/<advertiser_campaign_id_from_network>/go_live.json

curl­ -XPOST­ -H "Content­Type: application/json"­ -u 'login:pass'
'https://vanity.invoca.net/api/2019-05-01/123/advertisers/advertiser_id/advertiser_campaigns/445566/go_live.json' \
-d '
{
  "timeout": 10
}
' -v

POST

/advertiser_campaigns/<advertiser_campaign_id>/archive

Set Campaign State to Archived

Examples

If a campaign has previously been set to live, either through the API or through the UI, it can be archived, which effectively shuts it down. An archived campaign can be returned to live at a later time. To archive a campaign use this the following endpoint URL:

Endpoint:

https://invoca.net/api/2019-05-01/<network_id>/advertisers/<advertiser_id_from_network>/advertiser_campaigns/<advertiser_campaign_id_from_network>/archive.json

Response Body:

{}

POST

/advertiser_campaigns/<advertiser_campaign_id>/unarchive

Unarchive a Campaign

Examples

Archived campaigns should be unarchived using this endpoint. It changes campaign status to paused. After that you can activate the campaign using a go_live request.

Endpoint:

https://invoca.net/api/2019-05-01/<network_id>/advertisers/<advertiser_id_from_network>/advertiser_campaigns/<advertiser_campaign_id_from_network>/unarchive.json

Response Body:

{}

Keypress Failover Type¶

Example IVR Tree utilizing keypress_failover_type

"ivr_tree": {
  "root": {
    "node_type":"Menu",
    "prompt":"Press 1 for sales, press 2 for support.",
    "children": [
      {
        "node_type": "Connect",
        "destination_phone_number": "8004377950",
        "destination_country_code": "1",
        "prompt": "Directing you to sales"
      },
      {
        "node_type": "Connect",
        "destination_phone_number": "8004377951",
        "destination_country_code": "1",
        "prompt": "Directing you to support"
      },
      {
        "node_type": "Connect",
        "destination_phone_number": "8004377952",
        "destination_country_code": "1",
        "prompt":"Forwarding you to an operator.",
        "keypress_failover_type":"Wrong"
      },
      {
        "node_type":"EndCall",
        "prompt":"No key was selected, goodbye.",
        "keypress_failover_type":"None"
      }
    ]
  }
}

Error Handling¶

Forbidden – 403:

PUT/POST¶

https://invoca.net/api/2019-05-01/<network_id>/advertiser/<advertiser_id_from_network>/advertiser_campaign/<advertiser_campaign_id_from_network>/advertiser_campaigns/<advertiser_campaign_id>.json

Content Type: application/json

Response Code: 403

Request Body

{
  "node_type":"Menu",
  "prompt":"Prompt text",
  "prompt_id_from_network":"",
  "prompt_url":null,
  "prompt_recieved":null,
  "children": [
    {
      "node_type":"Menu",
      "prompt":"",
      "prompt_id_from_network":"",
      "prompt_url":null,
      "prompt_recieved":null,
      "children": [
        {
          "node_type":"EndCall",
          "prompt":"",
          "prompt_id_from_network":"",
          "prompt_url":null,
          "prompt_recieved":null
        }
      ]
    }
  ]
}

Response Body

{
  "error": {
    "ivr_tree": {
      "children": [
        {
          "0": {
            "prompt": [
              "cannot be empty"
            ]
          }
        }
      ]
    }
  }
}

The number in error message represents the index of the child node in the tree, or in other words, it is the keypress of the node containing the error minus one.